FAQ

Frequently Asked Questions

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In order not to rush the production of making your dream dress and achieve perfect results. We advise six months in advance. In cases whereby wedding is within two months or less,  An express order for production and delivery of dress can be made, this however will cost a little extra.
For international delivery, shipping takes 5-10 working days depending on the destination.
 
For local delivery 2-5 days with Nigeria.
 
For Express Delivery, you can also request express delivery, please call our customer care for more assistance or email us info@thebridalwardrobe.com
 
The weight of an item is considered in the cost of shipping an item, we ensure to give the best shipping rates for our customers through the help of our shipping partners.
 
A  tracking number from our delivery partner will be sent to you, this enables you track your order on its way to you .
Physical consultations are strictly done by appointment May take 30mins – 1hour exclusive consultation.
 
We also offer a free 15mins online consultation.
 
Www.Thebridalwardrobe.com/appointment
 
Email- info@thebridalwardrobe.com
 
For international clients that can’t come in person, can request a virtual consultation/ appointment.
 
 
You can schedule your appointment via email or find the appointment link below –
Our bespoke personalized services are very detailed. From start to finish stage, the client is carried along. Once the consultation stage is completed, we move into the design stage, creating a perfect mood board for the client’s dream look. Next is the production stage and final/finished stage.
 
Our consultations are aimed at guiding the client to achieve the right fit with adequate information on color, fabric choice and design from the client.
Clients are encouraged to also share their style inspirations with consultants during consultation.
 
 
 
We have various payment methods for international clients and also receive different currencies . Only payment confirms production of any custom order .
 
60- 80% is required to confirm production, and the balance completed before shipping or pickup . However we can also consider the payment structure a client is proposing.
 
All payments are to be completed before shipping.
Our bespoke personalized services are very detailed. From start to finish stage, the client is carried along. Once the consultation stage is completed, we move into the design stage, creating a perfect mood board for the client’s dream look. Next is the production stage and final/finished stage.
 
Our consultations are aimed at guiding the client to achieve the right fit with adequate information on color, fabric choice and design from the client.
Clients are encouraged to also share their style inspirations with consultants during consultation.
 
 
 
We have various payment methods for international clients and also receive different currencies . Only payment confirms production of any custom order .
 
60- 80% is required to confirm production, and the balance completed before shipping or pickup . However we can also consider the payment structure a client is proposing.
 
All payments are to be completed before shipping.